Three conscious experience design principles that will help you integrate ‘living’ AI into your applications and how to implement them.
AI is in nearly every application nowadays. A frequently cited IDC statistic has 75% of commercial enterprise apps using AI by 2021. And as AI has become more prevalent, the C-suite has taken a bigger role in AI strategies and implementations. In recent industry survey, 71% of respondents said that their company’s AI projects are “owned” by C-level executives.
Yet, even with C-level involvement, many organizations’ efforts with AI are falling short. Leaders often view AI as a plug-and-play technology with immediate returns, and they struggle to take a more holistic approach. For instance, they may focus on discrete business problems, such as improved customer segmentation, rather than big business challenges, like optimizing the entire customer journey.
As developers integrating AI into applications, how can you reconcile the need for immediate returns with bigger picture goals? To design for an AI-infused future, you’ll need to think more broadly than you may have in the past.
