Medtronic

The future of digital care

Services

User ResearchService DesignInteraction DesignVisual DesignMotion DesignPrototypingUser Testing

We partnered with Medtronic to envision the future 
of personal medical care, including patient portal, device updates and supply inventory management that highlight transparency, efficiency, and empathy.

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Research for Better Health

Diversified voices

Punchcut conducted user research across multiple markets to uncover pain points and insights from insulin pump owners, primary caretakers of children with diabetes, and clinic managers. This research helped define clear user journeys to guide the 
most intuitive product interactions.

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Research for Better Health

Diversified voices

Punchcut conducted user research across multiple markets to uncover pain points and insights from insulin pump owners, primary caretakers of children with diabetes, and clinic managers. This research helped define clear user journeys to guide the 
most intuitive product interactions.

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Design System

Keeping it fresh

We helped Medtronic design the user experience of a responsive web-based patient portal optimized for mobile for the MiniMed insulin pump system. We developed a visual design system for the experience that guides future design development.

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Design System

Keeping it fresh

We helped Medtronic design the user experience of a responsive web-based patient portal optimized for mobile for the MiniMed insulin pump system. We developed a visual design system for the experience that guides future design development.

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Service Design

Empowering Self Service

We helped shift the traditional call center experience for everything to a streamlined online self-management portal. This liberates customers from the long wait time to get to customer support on the phone and frees up human support to focus on urgent, critical matters.

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Service Design

Empowering Self Service

We helped shift the traditional call center experience for everything to a streamlined online self-management portal. This liberates customers from the long wait time to get to customer support on the phone and frees up human support to focus on urgent, critical matters.

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Firmware Update

Better care together

We helped give control to the users and instill confidence during their pump’s firmware digital upgrade. We simplified updates and processes to easily relatable terms, set expectations early and rewarded progress to help users succeed in their own healthcare management journey.

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Firmware Update

Better care together

We helped give control to the users and instill confidence during their pump’s firmware digital upgrade. We simplified updates and processes to easily relatable terms, set expectations early and rewarded progress to help users succeed in their own healthcare management journey.

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Signature Moments

Delightful Interactions

Finding purpose and achieving a better self required an experience that delivered a sense of emotion and empathy.

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Signature Moments

Delightful Interactions

Finding purpose and achieving a better self required an experience that delivered a sense of emotion and empathy.

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Design System

A True North Star

Punchcut and Kumanu collaborated to deliver a fully functional app within a few months. This involved developing a new visual design system, custom components in the Google Flutter environment, and motion assets in Flare.

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Design System

A True North Star

Punchcut and Kumanu collaborated to deliver a fully functional app within a few months. This involved developing a new visual design system, custom components in the Google Flutter environment, and motion assets in Flare.

Many voices

One goal

Punchcut partners with medical technology companies to create a seamless, humanity-centered future of personal healthcare, changing lives among care providers and the end users.

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